Silverstone Store

<p id="isPasted">We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached.</p><div data-block="true" data-editor="fj8g8" data-offset-key="aq13l-0-0"><div data-block="true" data-editor="fj8g8" data-offset-key="aq13l-0-0" id="isPasted"><div data-offset-key="aq13l-0-0"><span data-offset-key="aq13l-0-0"><span data-text="true" style="font-size: 16px;">To return an item and obtain a refund, please follow this link to our&#xA0;</span></span><span style="font-size: 16px;"><a href="https://www.royalmail.com/track-my-return#/details/2857" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="aq13l-1-0"><span data-text="true">Returns Portal</span></span></a></span><span data-offset-key="aq13l-2-0"><span data-text="true" style="font-size: 16px;">&#xA0;</span></span><span style="font-size: 16px;"><a href="https://web.global-e.com/returns/portal/oQTw" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="aq13l-3-0"><span data-text="true">&#xA0;</span></span></a></span><span data-offset-key="aq13l-4-0"><span data-text="true" style="font-size: 16px;">and follow the instructions. (Do not worry about the requested number of digits in the order number, just prvide the order number as stated in your confirmation. Please notify us of your return tracking number as soon as as you have returned you parcel and contact us <a href="https://merchandise.silverstone.co.uk/pages/contact">here</a> to enable us to promptly process your refund)&#xA0;</span></span></div></div></div><div data-block="true" data-editor="fj8g8" data-offset-key="4bk90-0-0"><br></div>

We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached.

What is your exchange policy?

Returns & Exchanges

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

My order states delivered but I have not received it.

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

How do I return my order?

How long do I have to return an item after I receive my parcel?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

How do I know what size I will need?

How do I care for my clothing?

Where can I submit feedback about my products?

Product Information

What is your exchange policy?Updated 3 months ago