Silverstone Store

<div data-block="true" data-editor="2esi2" data-offset-key="6tim2-0-0" id="isPasted"><div data-offset-key="6tim2-0-0"><span data-offset-key="ccd96-0-0" id="isPasted"><span data-text="true" style="font-size: 16px;">Returned items must be unused and with all relevant tags still attached and must be sent back within within 14 days of receipt.</span></span></div><p><br></p></div><div data-block="true" data-editor="fj8g8" data-offset-key="aq13l-0-0"><div data-block="true" data-editor="fj8g8" data-offset-key="aq13l-0-0" id="isPasted"><div data-offset-key="aq13l-0-0"><span data-offset-key="aq13l-0-0"><span data-text="true" style="font-size: 16px;">To return an item and obtain a refund, please follow this link to our </span></span><span style="font-size: 16px;"><a href="https://returns.reveni.io/castore-silverstone" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="aq13l-1-0"><span data-text="true">Returns Portal</span></span></a></span><span data-offset-key="aq13l-2-0"><span data-text="true" style="font-size: 16px;"> </span></span><span style="font-size: 16px;"><a href="https://web.global-e.com/returns/portal/oQTw" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="aq13l-3-0"><span data-text="true">&#xA0;</span></span></a></span><span data-offset-key="aq13l-4-0"><span data-text="true" style="font-size: 16px;">and follow the instructions.</span></span></div></div></div><div data-block="true" data-editor="fj8g8" data-offset-key="4bk90-0-0"><br></div>

How long do I have to return an item after I receive my parcel?

Returns & Exchanges

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

My order states delivered but I have not received it.

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

How do I return my order?

What is your exchange policy?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

How do I check the status of my return and refund?

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

How do I know what size I will need?

How do I care for my clothing?

Where can I submit feedback about my products?

Product Information

How long do I have to return an item after I receive my parcel?Updated a month ago